We're working on extending this website to cover all the functionality for the old sites.
Yes. We are still working on Dead Matter and we are making progress.
There are currently 3 of us working on the project. We intend to expand the team size over time.
We were probably a bit too ambitious with the roadmap. We shifted focus to getting the game to be more enjoyable at its core, this includes fleshing out the game with whatever content is neccesary to support this.
We are currently not hiring nor recruiting. We are planning to expand at a steady and controlled pace when we are ready.
Find your receipt to get your backer email address, you should be able to reset the password for the given email. If you can't find your receipt, please create a support ticket with all relevant information.
If you're missing your keys, please create a support ticket and we will assist you.
Some of our backing options had slightly different key counts one some of the platforms we sold pre-orders on. We have reconciled any differences in favor of our customers.
Some packages contained a large amount of Closed Alpha keys but were set to only include one key. This was a mistake on our part and we've reconciled this in favor of our customers.
Sign into your account, then click the support tab at the top. You'll receive a notification when we respond to your ticket.
We are unable to provide refunds at this time. We apologize for the inconvenience.
Please create a support ticket and we will be happy to assist you.
We value the passion of our community members. Please create a support ticket, and we will carefully review your case.